How do we build the skills we need in our organizations? (Methods…
How do we build the skills we need in our organizations?
Challenges orgs face in reskilling:
Skill=what you can do.
Competency+ Skill + Knowledge + On the Job Activity.
Both = knowing how, what, and when to do something in context.
Easier to buy talent than build it
Fighting retention: sometimes easier to move to a new place vs. stay and be upskilled
Knowing what to learn, when to learn, how to learn, who should learn
Skills org needs aren't interesting or fulfilling to the employees
Diversity and inclusion initiatives
Time off clock - not enough time to do it!
Reputation is the new certification
Building communities of practice
Modeling from C-suite
Incent for skills
Digital badging, credentialling
Portfolio of experiences
If you're only looking internally when thinking about reskilling you're missing a massive amount of information.
Need to incorporate new models - beyond academic models
Work, learn, earn models
Why not mini-apprenticeships between larger rotations?
Don't know why they're just for new people - why not for midlevel people who want to redefine?
Lots of success in Europe
Making a comeback
Types of Skills
Top MOOC in the US is "How to Learn"
People skills - human-centric skills for employees will be more important in the future
STEM, Leadership, Mindset
Basic communication skills - kids come out of college without basic skills nowadays
Digital middle skills - things that all people need to live in the new world - nothing doesn't involve tech anymore.
From someone who builds programs for it: 25% is different within industry, 40% is different between industries
Means different things in different orgs
Language: what we call the effort
Me v. 2.1
May be using the wrong language: upskilling means the skills I have are not relevant
Why it's important
Speed of change - things don't stay the same for very long.
Also important for L&D because it affects the future of what L&D will be, and how relevant it will be.
Used to be a "skills gap". Now it's upskilling. Different words for the same thing?
Academic model is stale - needs to be rethought. We need to quit using it in corporate learning
Gig workers may be ahead of the game - they already take responsibility for staying current on skills.
Individuals often have a better idea of what needs to be done - that's why they should have responsibility for upskilling
Corporations should be the essential source of what new skills will be needed - can't leave it to academia.
When asked who is responsible in a poll, the answer with the most votes was "Individual
There's a significant investment
Only 50% of organizations have a plan, even tho they recognize the need - KPMG Research
54% of employees need reskilling or upskilling by 2022 - World Economic Forum