How do we build the skills we need in our organizations? (Methods…
How do we build the skills we need in our organizations?
Why it's important
54% of employees need reskilling or upskilling by 2022 - World Economic Forum
Only 50% of organizations have a plan, even tho they recognize the need - KPMG Research
There's a significant investment
When asked who is responsible in a poll, the answer with the most votes was "Individual
Corporations should be the essential source of what new skills will be needed - can't leave it to academia.
Individuals often have a better idea of what needs to be done - that's why they should have responsibility for upskilling
Gig workers may be ahead of the game - they already take responsibility for staying current on skills.
Academic model is stale - needs to be rethought. We need to quit using it in corporate learning
Used to be a "skills gap". Now it's upskilling. Different words for the same thing?
Also important for L&D because it affects the future of what L&D will be, and how relevant it will be.
Speed of change - things don't stay the same for very long.
Language: what we call the effort
May be using the wrong language: upskilling means the skills I have are not relevant
Me v. 2.1
Types of Skills
Means different things in different orgs
From someone who builds programs for it: 25% is different within industry, 40% is different between industries
Digital middle skills - things that all people need to live in the new world - nothing doesn't involve tech anymore.
Basic communication skills - kids come out of college without basic skills nowadays
STEM, Leadership, Mindset
People skills - human-centric skills for employees will be more important in the future
Top MOOC in the US is "How to Learn"
Making a comeback
Lots of success in Europe
Don't know why they're just for new people - why not for midlevel people who want to redefine?
Why not mini-apprenticeships between larger rotations?
Work, learn, earn models
Need to incorporate new models - beyond academic models
If you're only looking internally when thinking about reskilling you're missing a massive amount of information.
Portfolio of experiences
Digital badging, credentialling
Incent for skills
Modeling from C-suite
Building communities of practice
Reputation is the new certification
Challenges orgs face in reskilling:
Time off clock - not enough time to do it!
Diversity and inclusion initiatives
Skills org needs aren't interesting or fulfilling to the employees
Knowing what to learn, when to learn, how to learn, who should learn
Fighting retention: sometimes easier to move to a new place vs. stay and be upskilled
Easier to buy talent than build it
Skill=what you can do.
Competency+ Skill + Knowledge + On the Job Activity.
Both = knowing how, what, and when to do something in context.