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Approved - Unable to login / access Calabrio (Sure I can help you with…
Approved - Unable to login / access Calabrio
Sure I can help you with this
IP address of the website should be 10.10.4.193
Please check if you are working on same IP address
Yes / No
Type: Buttons
Tag: Correct IP address
Yes
Please make sure you are using correct domain , either Ashford or BPI.
Yes/ No
Type: Buttons
Tag: Using correct domain
Yes
Kindly login with same Username and password as your Windows login.
Are you able to login
Yes/ No
No
Q1. Please provide the User ID that you are trying to login.
Type: Text Input
Tag: User ID
Q2. Please provide the details of the issue that you are facing..
Tag: Issue Details
Type: Text Input
Please provide error message (if any)
Tag: Error Message
Type: Text Input
Mandatory :No
Q3. Please provide your contact Information.
Tag: Contact No.
Type: Prefilled Contact no.
Q4. Please provide your email address.
Tag: Email ID
Type: Prefilled Contact No.
Thanks , here are the details of your ticket:
1 more item...
Yes
Great , I have created a ticket {ticket#} and marked it as Resolved.
No
Sorry, you need to be have a specific domain either Ashford or BPI.
Please use the correct IP 10.10.4.193 to access Calabrio